Jacalyn Spidy

Senior Property Investment Manager

Senior Property Manager and Licensed Real Estate Agent Jacalyn has 10 years of invaluable experience in property management.

Jacalyn is acutely aware that owning an investment property is a major financial transaction in anyone’s life and property management should be approached in a professional and respectful manner. This basic philosophy gives Jacalyn’s clients a clear advantage in their everyday property management dealings. She has gained an excellent knowledge of legislation and is able to recall this as and when required in her day to day activities with tenants and landlords. Able to not only offer clients expert advice but also maintain optimal rental yields and provide invaluable peace of mind that their investments are in the best hands. Passionate about real estate, Jacalyn’s personal approach comes from her desire to treat each property as if it were her own. The combination of her broad market knowledge, business skills and exceptional customer service ethic provide clients with a competitive edge.

If you would like an up to date rental appraisal on your property or for any information about managing your investment property please do not hesitate to contact Jacalyn on 0431 691 407.

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What our customers say

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An approach was made to LJ Hooker Burwood to manage my Unit in Strathfield. Ms Jacalyn Spidy gave me an excellent impression from the moment I met her. Jacalyn was professional, helpful, approachable and answered all my questions patiently. I knew what I was looking for in an Agent and soon after meeting Jacalyn I trusted that she would do an excellent job on my behalf. I am pleased to say that within three weeks of an initial meeting , we had signed an Agreement, inspections were conducted and a tenant had moved in. Jacalyn is thorough, intelligent and promotes a transparent approach to property management. Additionally, LJ Hooker Burwood have an online system where I can log on at any time to view the property's details including property statements, check tenants' rent paid to date, lease details etc. I consider such transparency to be particularly important. My dealings with Jacalyn to date have given me a sense that "customers are heard and valued'. I think that Jacalyn is an excellent ambassador for LJ Hooker Burwood - I was impressed by her professionalism and knowledge of the industry and I look forward to a mutually fruitful partnership over time.

K. Schroder

I am the owner of a rental property in Burwood managed by LJ Hooker Burwood. Recently I have had to seek the assistance of LJ Hooker Burwood and in particular Ms Jacalyn Spidy in carrying some major repairs to the property and then seek new tenants. I can honestly say that I have found the assistance and attention to detail of Ms Spidy as first class. Ms Spidy firstly sought tradesmen and obtained quotes to carry out all repairs with a high degree of diligence and made sure the quotes were best value and on time. Once the work commenced she manage the repairs making sure they were done to specifications and on time while continually keeping me informed. Her attention to detail on all aspects of repairs gave me complete confidence that they would be done properly and would be of the highest quality. Once the repairs were completed Ms Spidy then advertised the property and once she had a number of applications she advised me on all applicants’ documentation and interview’s and advised me on the best applicant. As a client of LJ Hooker I can highly recommend Ms Spidy’s work ethic, her attention to detail and her skills in customer service.

D. Spagarino

Hi Jacalyn, Thanks for your assistance over the tenancy. It has been a pleasure being a tenant with LJ Hooker Burwood, primarily because of your fine assistance and dedication to serving both tenant and landlord. I will be recommending to any of my friends or colleagues who wish to sell or rent to look at LJ Hooker Burwood first. Real Estate agents are not generally my favourite part of the human race, but in all honesty, you have changed my opinion and restored my faith in the Real Estate profession. Thanks again for your fine work, and I wish you all the best.

M. Kemp

Dear Property Management Team, We bought a townhouse in Croydon Park in February this year and since LJ Hooker Burwood has managed this property for us, including finding the current tenant. Unfortunately, we have a few issues with the tenant in relation to the late payment since. Although it is the third investment property we have own, such situation was new to us. Although the situation may be stressful, your staff, Ms Jacalyn Spidy, has been a great help to us. Her professionalism and sensational customer service skills has given us a great confidence in your management ability. Her proactive approach and never fail to get back to us with whatever matter she has promised is amazing. As what I said to her sometime today, if she manages accounts for LJ Hooker in Auburn (our another investment property), I will change the managing agent right away. That is how much I trust her working attitude, not to mention her most brilliant customer service skills that I have never seen in this industry. Trust you have recognised her excellent performance as we do and please kindly express our appreciation to her on our behalf. Thank you!

S. Chen